I ordered a heart light bulb over 3 weeks ago and it has never been sent or a replacement offered.
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Once you've placed your order, you will receive an email within 2-4 days when you can expect your furniture or gifts to be delivered.
We are really sorry if there has been a delay in getting your furniture to you. Very occasionally, circumstances can affect the production line of furniture items. If this means that your order will be delayed, we will send you an email letting you know the new delivery date. If your items didn't arrive on time, and you haven't heard from us or our delivery partners, please get in touch with the Smithers team will be happy to help.